Regulations of the online store "inoni.cc"

1. General provisions

1. The regulations of the INONI.CC online store define the types, scope and conditions of providing services and selling goods electronically via the online store operated under the Internet domain www.inoni.cc
2. The owner of the online store www.inoni.cc is Kiore Tomasz Skoczylas. Sikorskiego 13, 62-020 Swarzędz, NIP: 7842111873,
3. Contact with the Seller is possible from Monday to Friday from 8:00 a.m. to 4:00 p.m., via: e-mail at: info@inoni.cc or by phone at: +48 511 144 990.
4. These regulations are addressed to both Consumers, Entrepreneurs
   with Consumer rights and Entrepreneurs using the online store, unless the provisions of the regulations are addressed exclusively to Consumers and Entrepreneurs with Consumer or Entrepreneur rights. 
5. The condition for using the online store is to read and accept the regulations and privacy policy.
6. The Seller provides services electronically within the meaning of the Act of 18 July 2002 on the Provision of Services by Electronic Means (Journal of Laws of 2002, No. 144, item 1204, as amended). Access to the Store is subject to the terms and conditions set forth in the Regulations and is free for all Buyers with an internet connection. Before using the Store, the Buyer is obligated to read the Regulations. The Seller provides the Regulations free of charge, in a form that allows them to be downloaded, saved, and printed. By making a purchase in the Store, the Buyer confirms that they have read the Regulations and accept all their provisions. The Buyer is obligated to comply with the provisions of the Regulations.

1. Definitions

The terms used in these Regulations mean:

1. Consumer – a natural person performing a legal act not directly related to his or her business or professional activity.
2. Entrepreneur – a natural person, a legal person and an organizational unit that is not a legal person, to which the law grants legal capacity, conducting business or professional activity on its own behalf.
3. Entrepreneur with Consumer rights – a natural person concluding a contract directly related to his/her business activity, when the content of this contract indicates that it is not of a professional nature for him/her, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.
4. Buyer – a Consumer, Entrepreneur or Entrepreneur with Consumer rights who creates an account in the Store in order to conclude a sales contract with the Seller.
5. Regulations – means these Regulations.
6. Online Store – operated in the Internet domain www.inoni.cc, through which the Seller sells goods.
7. Seller – Kiore Tomasz Skoczylas
8. Customer – a natural person, legal person, or organizational unit without legal personality, to which special provisions grant legal personality, who places an order on the store's website. In the case of natural persons, the Customer may only be a person with full legal capacity.
9. Retail sale – sale of goods up to 20 pieces and sales to Consumers or Entrepreneurs with Consumer rights.
10. Sales contract – a sales contract concluded at a distance on the terms specified in the regulations, between the Customer and the Seller. 
11. Goods – products offered by the Seller through the Store and products manufactured at the individual request of the Buyer.
12. Service – services provided by the Seller electronically on the basis of the Regulations.

1. Ordering procedure

1. Information about products on the website does not constitute an offer, but only an invitation to conclude a contract within the meaning of the provisions of the Civil Code. 
2. Orders can be placed via the website 24 hours a day, seven days a week. 
3. The Store provides only approximate inventory data, which is updated daily. If a product purchased by the Customer is out of stock, the Seller will immediately notify the Customer and refund any funds received from the Customer. 
4. Orders can be placed by customers who:

• have an account on the website;
• do not have an account on the website.

1. A customer without an account places an order without completing the registration procedure.
2. The customer places an order using the order form in the online store, performing subsequent technical steps based on the displayed messages and information available on the website. 
3. In order to place an order, it is necessary to accept the online store regulations and privacy policy marked as mandatory and press the "order with obligation to pay" button.
4. Before placing an order, the Customer will be informed of the total cost of the products, including applicable tax and delivery costs. 
5. After placing the order, the Seller immediately confirms its receipt and accepts the order for execution.
6. The order will be processed after the Customer has paid the full amount to the Seller's bank account. 

1. Customer account registration 

1. A customer who wants to create a customer account is obliged to register free of charge. 
2. Registration is made via the order form, in which the Customer provides the personal data necessary to set up an account. 
3. When filling out the order form, the Customer will read the regulations and accept their content by marking the appropriate box in the form.
4. After submitting the order form, the Customer immediately receives electronic confirmation of account registration by the Seller. 
5. The customer has access to the customer account and the ability to make changes to the data provided during registration. 
6. The customer receives access to a dedicated panel on the store's website where he or she can modify the entered data.
7. The Customer may terminate the Account Management Agreement at any time by sending a notice to the Seller. The termination notice is effective upon receipt by the Seller. The Seller may terminate the Account Management Agreement with a 7-day notice period if the Customer violates the provisions or generally applicable laws. 
8. The data provided during the registration process will be used to fulfill orders placed. 

1. Payment

1. The prices displayed on the website www.inoni.cc are gross prices, expressed in Polish zloty.
2. Payments can be made via DOTPAY, PAYPAL payment platforms or payment cards (Visa, Visa Electron, Mastercard, Maestro)
3. The execution of the order will begin after the Seller sends the Buyer a confirmation of acceptance of the order and after the funds are credited to the Seller's bank account. 
4. The buyer is obliged to pay for the placed order no later than 7 business days from the date of conclusion of the sales contract. 
5. In the event of failure to pay within the specified time limit, the Seller has the right to cancel the order. 
6. A sales document will be issued for each item sold. 
7. The prices of goods may change as part of promotional or sale campaigns, provided that the terms of the order cannot be changed in relation to the Buyer who placed the order before the changes in the product price were introduced. 
8. Promotions in the Online Store cannot be combined, unless the Terms and Conditions of a given promotion state otherwise.

1. Delivery

1. Orders are fulfilled within the territory of the Republic of Poland, unless otherwise agreed by the parties. 
2. The price of the goods includes the price of delivery within Poland.
3. Shipping is carried out via the InPost courier company.
4. The deadline for handing over the goods to the supplier is 7 business days from the date of crediting the funds to the Seller's bank account.
5. The Seller reserves the right to extend the order processing period to 14 business days from the date of confirmation of order acceptance, about which the Customer will be informed by e-mail.
6. In the event of any synchronization errors between our website and the Baselinker system that may affect product availability or order processing time, we will take all necessary steps to immediately start production and deliver the ordered goods as soon as possible.
7. On the day the order is shipped, the Seller will send information to the e-mail address confirming that the shipment has been dispatched.
8. The customer is obligated to inspect the delivered shipment within the time and manner customary for that type of shipment. If damage to the shipment is detected, the customer has the right to request that the delivery agent prepare a protocol regarding the damaged shipment. 

1. Complaints

1. The basis and scope of the Seller’s liability towards the Customer if the sold Product has a physical or legal defect (warranty) are specified in generally applicable legal provisions, in particular in the Civil Code (including Articles 556-576 of the Civil Code).
2. The Seller is liable to the Customer if the item sold has a physical or legal defect. 
3. The seller is obliged to deliver to the customer a new product free from defects. 
4. The Seller is not liable for any mechanical damage or damage resulting from improper use of the product or natural wear and tear. 
5. Individual settings of the Customer's computer and monitor causing incorrect or distorted display of information about the goods (e.g. colors) cannot be the basis for a complaint.
6. If the product is defective, the customer may request: 

• reduce the price or withdraw from the contract, unless the seller immediately and without undue inconvenience to the customer replaces the defective product with a defect-free one or removes the defect. 

This limitation does not apply if the product has already been replaced or repaired by the Seller, or if the Seller has failed to fulfill the obligation to replace the product with a defect-free one or to remove the defect. Instead of the Seller's proposed removal of the defect, the Customer may request replacement of the product with a defect-free one, or instead of replacement of the product, request removal of the defect, unless bringing the item into conformity with the contract in the manner chosen by the Customer is impossible or would require excessive costs compared to the method proposed by the Seller. When assessing the excessive costs, the value of the defect-free product, the type and significance of the identified defect, and the inconvenience to which the Customer would be exposed under another method of satisfaction are also taken into account.

• replace the defective item with a defect-free item or remove the defect. The Seller is obligated to replace the defective product with a defect-free item or remove the defect within a reasonable time without undue inconvenience to the Customer.

The Seller may refuse to satisfy the Customer's request if bringing the defective product into compliance with the Sales Agreement in the manner chosen by the Customer is impossible or would require excessive costs compared to the other possible method of bringing the product into compliance with the Sales Agreement. The costs of repair or replacement are borne by the Seller

1. In order to process the complaint, the Consumer or Entrepreneur with Consumer rights sends the product to the Seller at the Seller's address with attached proof of purchase and a complaint form. 
2. The Customer is entitled to warranty claims if the physical defect of the product was discovered within two years from the date of delivery of the product.
3. The warranty applies only to Consumers and Entrepreneurs with Consumer rights.
4. The rights under the warranty for defects are excluded in the contract concluded between the Seller and the Entrepreneur who does not have the rights of a Consumer, they are excluded.
5. The Seller will respond to the request of the Consumer or Entrepreneur with Consumer rights immediately, no later than within 14 days from the date of submission of the complaint.

1. Withdrawal from the contract, exchange of goods

1. A Customer who is a Consumer or an Entrepreneur with Consumer rights has the right to withdraw from the sales contract. 
2. The returned goods must be intact, complete, in their original packaging, and must not show any signs of use. 
3. The Customer has the right to withdraw from the sales contract without giving any reason within 14 days by submitting a declaration by e-mail or to the Seller's address. 
4. The declaration can be submitted on the withdrawal form, exchange form , or return form.
5. To meet the deadline, it is sufficient to send the declaration before its expiry. 
6. Products purchased using a voucher or gift certificate are non-refundable. Returns are subject to exchange only for another product available in the store.
7. The deadline for withdrawal from the contract begins:

1. for a contract in the performance of which the entrepreneur delivers an item and is obliged to transfer its ownership – from the moment the consumer or a third party indicated by him other than the carrier takes possession of the item, and in the case of a contract which:  

– covers many things that are delivered separately, in batches or in parts - from the taking of possession of the last thing, batch or part, 

– consists in the regular delivery of goods for a specified period of time – from the moment of taking possession of the first item; 

2. for other contracts – from the date of conclusion of the contract

1. The entrepreneur is obligated to immediately send the consumer or entrepreneur
   with consumer rights acknowledgment of receipt of the declaration of withdrawal from the contract. If the consumer or entrepreneur with consumer rights uses an email address, the confirmation will be sent to that email address.
2. In the event of withdrawal from a distance contract or a contract concluded outside business premises, the contract shall be deemed not to have been concluded.
3. The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the declaration of withdrawal from the contract by the Consumer or the Entrepreneur with the Consumer's rights, return all payments made by him, including the costs of delivering the goods.
4. If the Consumer or Entrepreneur with Consumer rights has chosen a method of delivery of the goods other than the cheapest standard delivery method offered by the Seller, the Seller is not obliged to reimburse the additional costs incurred by him.
5. The cost of return shipping is covered by the Consumer or Entrepreneur with Consumer rights. The Customer is obligated to properly secure the goods for the duration of return transportation.
6. The Consumer or Entrepreneur with Consumer rights is obligated to return the item to the Seller or hand it over to a person authorized by the Seller to collect it immediately, but no later than 14 days from the date on which they withdrew from the contract, unless the Seller has offered to collect the item themselves. To meet the deadline, it is sufficient to return the item before its expiry. 
7. A Customer who is a Consumer or an Entrepreneur with Consumer rights is liable for any reduction in the value of the item resulting from its use in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
8. The consumer does not have the right to withdraw from the contract in the cases specified in Article 38 points 1-13 of the Consumer Rights Act, i.e. in particular in the case of a contract:

1. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has performed the service, he will lose the right to withdraw from the contract;
2.  in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the expiry of the withdrawal period;
3.  in which the subject of the provision is a non-prefabricated item, manufactured according to the consumer’s specifications or intended to meet his individual needs;
4.  where the subject of the performance is an item that spoils quickly or has a short shelf life;
5. where the subject of the service is an item delivered in a sealed package which cannot be returned after opening the package for health protection or hygiene reasons if the package was opened after delivery;
6.  in which the subject of the performance are things which, after delivery, due to their nature, are inseparably connected with other things;
7.  where the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract, the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the entrepreneur has no control;
8.  where the consumer has expressly requested the trader to come to him for urgent repair or maintenance; if the trader provides additional services other than those requested by the consumer, or supplies items other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in respect of such additional services or items;
9. where the subject of the provision are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
10. delivery of newspapers, periodicals or magazines, with the exception of subscription agreements;
11. concluded through public auction;
12. for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of service provision;
13.  for the supply of digital content that is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the consumer before the expiry of the withdrawal period and after the trader has informed the consumer of the loss of the right to withdraw from the contract.
14. The provisions concerning the Consumer contained in point 14 apply to a natural person concluding a contract directly related to his/her business activity, when the content of this contract indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.

1. Newsletter

1. The User may order a newsletter service (subscription), expressing consent to receive commercial information within the meaning of Article 10, paragraph 2 of the Act of 18 July 2002 on the provision of services by electronic means to telecommunications terminal equipment, i.e. so that the Seller can periodically send commercial and marketing content, as well as information about new offers and promotions available from the Publisher and its business partners, according to the criteria selected by the Customer, to the e-mail address provided by the Customer.
2. The Newsletter subscription service is free and available to every registered User.
3. As part of the newsletter service, information is sent via e-mail in the form of an e-mail containing marketing information.
4. The User may withdraw consent to receiving the newsletter after logging in to his or her account or by sending an e-mail with such a request to the Seller.
5. The use of services provided via e-mail is conditional on having an active and correctly configured e-mail account.

1. Final provisions

1. The sales contract is concluded in Polish, with content consistent with the Regulations.
2. The Seller reserves the right to make changes to the Terms and Conditions, in particular changes to legal provisions. Orders accepted for fulfillment before the changes to the Terms and Conditions come into effect will be fulfilled under the existing terms and conditions.
3. Customers will be notified of any changes to the Terms and Conditions by posting a notice on the Online Store website. Customers with a customer account will also receive information via email. 
4. If the content of the new Regulations is not accepted, the Customer has the right to terminate the account management agreement at any time by deleting the account or submitting to the Seller an appropriate declaration, in any form, on termination of the account management agreement.
5. If you have any questions, please send an email to: info@inoni.cc
6. The competent court in any disputes between the Seller and the Customer is the court having jurisdiction over the Seller's registered office. 
7. The Seller informs the customer who is a consumer or an entrepreneur with consumer rights about the possibility of using extrajudicial means of redress, in particular seeking assistance from a consumer ombudsman or the Provincial Inspectorate of Trade Inspection, or referring to a permanent consumer arbitration court. Detailed information on access to these procedures is available on the websites of entities authorized to provide extrajudicial dispute resolution: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php. 
8. In matters not regulated by these Regulations, the provisions of the Civil Code, the Act of 17 November 1964 – the Code of Civil Procedure and the Act of 30 May 2014 – on consumer rights shall apply.
9. The Regulations come into effect on the date of publication on the store's website.
10. The Regulations are an integral part of the sales contract concluded with the Customer.
11. The Seller reserves the right to remove goods from the offer without prior notice.
12. All content made available on the Store's website, i.e. photos, logos, descriptions of goods, are subject to copyright of the Seller or entities cooperating with it and are protected under the provisions of the Act of 4 February 1994 on Copyright and Related Rights.
13. Copying, duplicating, processing and disseminating the above-mentioned content in whole or in part without the written consent of the Seller is prohibited and constitutes copyright infringement.
14. Ignorance of the Regulations does not release the Buyer from the provisions contained therein.