Regulations of the online store "Inoni.cc"

1. General provisions

1. Regulations of the online store inoni.cc defines the types, scope and conditions for the provision of services and sale of goods electronically via the online store conducted under the Internet domain www.inoni.cc
2. The owner of the online store www.inoni.cc is Kiore Tomasz Skoczylas. Sikorskiego 13, 62-020 Swarzędz NIP: 7842111873,
3. Contact with the seller is possible from Monday to Friday from 8:00 to 16:00, via: e -mail at: info@inoni.cc phone at: +48 511 144 990.
4. These Regulations are addressed to both consumers, entrepreneurs
   with consumer rights and entrepreneurs using the Online Store, unless the provisions of the Regulations are addressed only to consumers and entrepreneurs with consumers or entrepreneurs.
5. The condition for using the online store is to familiarize yourself with the regulations, the privacy policy and their acceptance.
6. The seller provides electronic services within the meaning of the Act of July 18, 2002 on the provision of electronic services (Journal of Laws of 2002, No. 144, item 1204,, as amended). Access to the store takes place on the terms set out in the Regulations and is free for all buyers with a connection to the Internet. Before using the store, the buyer is obliged to read the regulations. The seller provides the Regulations for free, in a form enabling its collection, consolidation and printing. When making purchases in the store, the buyer confirms that he has read the regulations and that he accepts all its provisions. The buyer is obliged to comply with the provisions of the Regulations.

1. Definitions

The terms used in these regulations mean:

1. Consumer - a physical person performing a legal act not directly related to its business or professional activity.
2. Entrepreneur - physical person, legal person and organizational unit who are not a legal person, whose act grants legal capacity, conducting business or professional activity on his own behalf.
3. An entrepreneur with consumer rights - a natural person concluding a contract directly related to his business activity, when the content of this agreement shows that she has no professional nature, resulting in particular from the subject of her business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.
4. Buyer - a consumer, entrepreneur or entrepreneur with a consumer rights who set up an account in the store to conclude a sales contract with the Seller.
5. Regulations - means these regulations.
6. Online store - run in the domain domain www.inoni.cc, through which the seller sells goods.
7. Seller - Kiore Tomasz Skoczylas
8. Customer - a natural person, legal person or organizational unit who is not a legal person, whose special provisions grant legal personality, which plays an order on the Store's website. In the case of natural persons, only a person with full legal capacity can be a client.
9. Retail sales - sale of goods up to 20 pieces and sales carried out to consumers or entrepreneurs with consumer rights.
10. Sales contract - a sales contract concluded at a distance on the terms set out in the Regulations, between the customer and the seller. 
11. Goods - products offered by the Seller via the Store and products manufactured on an individual order of the Buyer.
12. Service - services provided by the Seller electronically based on the Regulations.

1. Order placing procedure

1. Information about products on the website does not constitute an offer, but only an invitation to conclude a contract within the meaning of the Civil Code. 
2. Orders can be placed via the website 24 -hour seven days a week. 
3. Sklep zawiera jedynie przybliżone dane o stanach magazynowych, które są aktualizowane raz dziennie. W przypadku braku towaru zakupionego przez Klienta, Sprzedawca poinformuje niezwłocznie o tym fakcie Klienta i zwróci otrzymane od Klienta środki pieniężne. 
4. Orders can place customers who:

• have an account on the website;
• nie posiadają konta na stronie internetowej.

1. The customer without the account makes an order without the registration procedure.
2. The customer plays an order using the order form in the online store, performing subsequent technical activities based on the displayed messages and information available on the website. 
3. In order to place an order, it is necessary to accept the regulations of the Online Store and Privacy Policy marked as mandatory and press the emphasis "Order with the obligation to pay".
4. Before placing the order, the customer will be informed about the total cost of products together with the tax due and delivery costs. 
5. After placing the order, the Seller immediately confirms its receipt and accepts the order for implementation.
6. Zamówienie zostanie zrealizowane po uiszczeniu pełnej kwoty przez Klienta na rachunek bankowy Sprzedawcy. 

1. Customer account registration 

1. The customer who wants to create a customer account is obliged to make free registration. 
2. Registration is made via the order form in which the Customer provides personal data necessary to set up an account. 
3. When completing the order form, the customer will familiarize with the regulations, accepting its content by determining the appropriate field in the form.
4. After sending the order form, the Customer immediately receives electronically confirmation of the account registration by the Seller. 
5. The customer has access to the customer's account and changes to the data provided during registration. 
6. The customer gets access to a dedicated panel as part of the store's website where he has the option of modifying the entered data.
7. The customer may terminate the account keeping contract at any time by sending information to the seller. The termination is effective when it receives it by the seller. The seller may terminate the account of keeping an account with a 7-day notice if the customer violates the provisions or generally applicable law. 
8. The given data in the registration process will be used to perform orders. 

1. Payment

1. Prices displayed on the website www.inoni.cc are gross prices expressed in Polish zlotys.
2. Payments can be made using Dotpay, PayPal or payment cards (Visa, Visa Electron, Mastercard, Maestro)
3. The order will begin after the seller sent to the Buyer confirmation of the order and after receiving the funds on the seller's bank account. 
4. The buyer is obliged to pay the payment for the order placed no later than 7 business days from the date of the sale of the Sales Agreement. 
5. In the absence of payment within the prescribed period, the Seller has the right to cancel the order. 
6. A sales document will be issued for each sold goods. 
7. Prices of goods may change as part of the offered promotional or sale actions, with the proviso that the terms of the contract may not change in relation to the buyer who placed the order before the changes in the price of the product. 
8. Promocje w Sklepie Internetowym nie podlegają łączeniu, o ile Regulamin danej promocji nie stanowi inaczej.

1. Delivery

1. Orders are carried out in the territory of the Republic of Poland, subject to different arrangements of the parties. 
2. The price of the goods includes a delivery price in Poland.
3. Wysyłka jest realizowana za pomocą firmy kurierskiej InPost.
4. Termin przekazania towaru dostawcy wynosi 7 dni roboczych licząc od daty uznania środków na rachunku bankowym Sprzedawcy.
5. Sprzedawca zastrzega, że okres realizacji zamówienia może się wydłużyć do 14 dni roboczych, licząc od dnia potwierdzenia przyjęcia zamówienia do realizacji, o czym Klient zostanie poinformowany w wiadomości mailowej.
6. W przypadku wystąpienia ewentualnych błędów synchronizacji pomiędzy naszą stroną internetową a systemem Baselinker, które mogą wpłynąć na dostępność produktów lub czas realizacji zamówienia, podejmujemy wszelkie niezbędne kroki w celu niezwłocznego uruchomienia produkcji i dostarczenia zamówionych towarów w najkrótszym możliwym terminie.
7. On the day of sending the order, the Seller provides information to the e -mail address confirming the sending of a parcel.
8. The customer is obliged to examine the delivery in time and in the manner adopted for shipments of a given type. In the event of damage to the parcel, the customer has the right to demand from the supplier employee to draw up a report on the delivery of a damaged shipment. 

1. Complaints

1. The basis and scope of the seller's liability to the customer, if the sold product has a physical or legal defect (warranty) are specified in generally applicable law, in particular in the Civil Code (including Articles 556-576 of the Civil Code).
2. The seller is responsible for the customer if the item sold has a physical or legal defect. 
3. The seller is obliged to provide the customer with a new product and free from defects. 
4. The seller is not responsible for mechanical damage or resulting from improper use of the product or natural consumption. 
5. Individual computer and customer monitor settings that cause incorrect or distorted display of information about goods (e.g. colors) cannot be the basis for a complaint.
6. If the product has a defect, the customer may demand: 

• Lowering the price or withdrawal from the contract, unless the seller immediately and without excessive inconvenience to the customer replace a defective product for free from defects or defects. 

This restriction does not apply if the product has already been replaced or repaired by the seller or the seller did not comply with the obligation to replace the product with free from defects or remove defects. Instead of removing the defect proposed by the seller, the customer may demand replacement of the product with a free from defects or instead of replacing the product, demand removal of the defect, unless it is impossible to comply with the contract in a manner chosen by the customer or would require excessive costs compared to the method proposed by the seller. When assessing the excessive cost of costs, the value of a product free of defects, the type and importance of the defect found, and the inconveniences that the client would expose another way of satisfying.

• Exchange of defective item for free from defects or removing the defect. The seller is obliged to replace the defective product with free from defects or remove the defect in a reasonable time without excessive inconvenience to the customer.

The seller may refuse to compensate for the customer's request if it is impossible to comply with the contract for the sale of a defective product in a manner chosen by the customer or compared to the second possible way to bring to compliance with the sales contract would require excessive costs. The costs of repair or replacement are borne by the seller

1. In order to consider the complaint, the consumer or entrepreneur with consumer rights sends a product to the seller to the seller's address with the attached purchase proof and the complaint form. 
2. The warranty claims are entitled to the customer if the product's physical defect has been found within two years from the date of the product.
3. Only consumers and entrepreneur with consumer rights are entitled to a warranty.
4. The rights under the warranty for defects are excluded in the contract concluded between the seller and the entrepreneur who does not have the consumer entitlement, are excluded.
5. The seller immediately, no later than within 14 days from the date of submission of the complaint, will respond to the request of a consumer or entrepreneur with consumer rights.

1. Withdrawal from the contract 

1. The customer who is a consumer or entrepreneur with consumer rights has the right to withdraw from the sales contract. 
2. The returned goods should be intact, in which it should be complete, in the factory packaging, it should not bear signs of operation. 
3. The customer has the right to withdraw from the Sales Agreement without giving a reason within 14 days by submitting a statement by e -mail or to the Seller's address. 
4. The statement can be submitted on the form of withdrawal from the contract , or refund form
5. To keep the deadline, it is enough to send a statement before its expiry. 
6. The term to withdraw from the contract begins:

1. for the contract, in which the entrepreneur gives the thing, being obliged to transfer her property - from taking up the property by the consumer or a third party indicated by him, and in the case of a contract, which:  

-covers many things that are delivered separately, in batches or in parts -from the possession of the last item, party or parts, 

- consists of regularly supplying things for a definite period - from taking possession of the first of the items; 

2. For other contracts - from the date of the contract

1. The entrepreneur is obliged to immediately send a consumer or entrepreneur
   with consumer permissions confirmation of receiving a statement of withdrawal from the contract. If the consumer or entrepreneur with consumer rights uses the e -mail address, the confirmation is sent to the e -mail address.
2. In the event of withdrawal from the contract concluded at a distance or contract concluded outside the premises of the enterprise, the contract shall be considered reliable.
3. The seller is obliged to immediately, no later than within 14 days from the date of receipt of the consumer or entrepreneur's statement with the consumer rights to withdraw from the contract, return all payments made by him, including the costs of delivery of the goods.
4. If the consumer or entrepreneur with consumer rights has chosen the manner of delivery of the goods other than the cheapest ordinary delivery method offered by the seller, the seller is not obliged to reimburse the additional costs incurred by him.
5. The cost of the return shipping is covered by a consumer or entrepreneur with consumer rights. The customer is obliged to properly secure the goods for the time of feedback.
6. A consumer or entrepreneur with consumer rights is required to return the item to the seller or transfer it to a person authorized by the Seller to collect immediately, but not later than 14 days from the day on which he withdrew from the contract, unless the seller proposed that he would answer the item himself. To keep the deadline, it is enough to send back the item before its expiry. 
7. A customer who is a consumer or entrepreneur with consumer rights is responsible for reducing the value of things that are the result of using it in a way that goes beyond the necessary to determine the character, features and functioning of things.
8. The right to withdraw from the contract is not entitled to the consumer in the cases listed in art. 38 points 1 - 13 of the Consumer Rights Act, i.e. in particular in the case of the contract:

1. for the provision of services if the entrepreneur has fully performed the service with the explicit consent of the consumer, who was informed before the commencement of the provision that after the entrepreneur will be met by the entrepreneur, he will lose the right to withdraw from the contract;
2.  in which the price or remuneration depends on the fluctuations on the financial market that the entrepreneur does not control, and which may occur before the deadline to withdraw from the contract;
3.  in which the subject of the benefit is an unfabricated item, produced according to the consumer specification or to satisfy his individualized needs;
4.  in which the subject of the benefit is a thing that is quickly broken or having a short shelf life;
5. in which the subject of the service is the item delivered in a sealed package, which after opening the packaging cannot be returned due to health protection or for hygiene reasons if the packaging has been opened after delivery;
6.  in which the subject of the benefit are things that, after delivering, due to their nature, are inseparably connected with other things;
7.  in which the subject of the benefit are alcoholic beverages, the price of which was agreed with the conclusion of the sales contract, and the delivery of which may only take place after 30 days and whose value depends on the fluctuations on the market, over which the entrepreneur has no control;
8.  in which the consumer clearly demanded that the entrepreneur come to him to make urgent repair or maintenance; If the entrepreneur provides additional services other than those that the consumer has demanded or provides things other than spare parts necessary to perform repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or items;
9. in which the subject of the benefit are sound or visual recordings or computer programs delivered in a sealed package, if the packaging has been opened after delivery;
10. delivering dailies, periodicals or magazines, except for a subscription agreement;
11. concluded through a public auction;
12. for the provision of services in the field of accommodation, other than for residential purposes, the transport of things, the rental of cars, gastronomy, services related to rest, entertainment, sports or cultural events, if the contract marked the day or period of service provision;
13.  on providing digital content that is not saved on a material medium, if the performance of the benefit began with the consent of the consumer before the deadline to withdraw from the contract and after informing him by the entrepreneur about the loss of the right to withdraw from the contract.
14. The provisions regarding the consumer contained in point 14 shall apply to a natural person concluding a contract directly related to his business activity, when the content of this contract shows that he does not have a professional nature for that person, resulting in particular from the subject of his business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

1. Newsletter

1. The User may order a newsletter service (subscription), agreeing to receive commercial information within the meaning of Art. 10 para. 2 of the Act of July 18, 2002 on the provision of electronic services to telecommunications final devices, i.e. that the seller can regularly send content to the e -mail address provided by the Customer, as well as information about new offers and promotions available from the publisher and his business partners according to the criteria chosen by the client.
2. The newsletter subscription service is a free service and available to every registered user.
3. As part of the newsletter service, via e-mail, information is sent in the form of an e-mail letter containing marketing information.
4. The user may undo the consent to receive the newsletter after logging in to his account or by sending an email with such a request of the seller.
5. The use of services provided via e -mail is conditioned by the possession of an active and correctly configured e -mail account.

1. Final provisions

1. Umowa sprzedaży zawierana jest w języku polskim, o treści zgodnej z Regulaminem.
2. The seller reserves the right to make changes to the Regulations, in particular changes in the law. Orders adopted for implementation before the entry into force of changes in the regulations are carried out on the existing principles.
3. The Customer will be informed about the amendment of the Regulations by placing information on the online store's website. Customers with a customer account will also receive information via electronic messages. 
4. W przypadku braku akceptacji treści nowego Regulaminu, Klient ma prawo w każdym czasie wypowiedzieć umowę o prowadzenie konta poprzez usunięcie konta lub złożenie Sprzedawcy stosownego oświadczenia, w dowolnej formie, o wypowiedzeniu umowy o prowadzenie konta.
5. If you have any questions, please send messages to the email address: info@inoni.cc
6. The court competent in disputes between the seller and the customer is the court competent for the seller's seat. 
7. Sprzedawca informuje klienta będącego konsumentem lub przedsiębiorcy z uprawnieniami konsumenta o możliwości skorzystania z pozasądowych sposobów dochodzenia roszczeń w szczególności skorzystania z pomocy rzecznika praw konsumenta lub Wojewódzkiego Inspektoratu Inspekcji Handlowej, zwrócenia się do stałego polubownego sądu konsumenckiego. Szczegółowe informacje dotyczące dostępu do procedur dostępne są na stronach internetowych podmiotów uprawnionych do pozasądowego rozpatrywania sporów https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php. 
8. In matters not covered by these regulations, the provisions of the Civil Code, the Act of 17 November 1964, the Code of Civil Procedure and the Act of 30.05.2014 - on consumer rights shall apply.
9. Regulamin wchodzi w życie z dniem publikacji na stronie internetowej sklepu.
10. The regulations are an integral part of the sales contract concluded with the customer.
11. The seller reserves the right to remove goods from the offer, without informing about it before.
12. All content sharing on the Store's website, i.e. photos, logo, descriptions of goods are the subject of copyright to the seller, or entities cooperating with it and are protected on the basis of the provisions of the Act of February 4, 1994 on copyright and related rights.
13. Copying, reproduction, processing and dissemination in whole or in part of the above -mentioned content without the written consent of the seller is prohibited and constitutes a violation of copyright.
14. Nieznajomość Regulaminu nie zwalnia Kupującego z zawartych w nim postanowień.