Delivery and payment

Delivery

Personal pickup

You can collect your parcel in person, free of charge, at our store in Swarzędz at ul. Sikorskiego 13.
Please note, however, that we will first notify you that your parcel is ready for collection. We will only accept your order after receiving an email, a message regarding your order, or by phone.

Shipment

Order processing time is 5 to 14 business days from the date payment is received. This means that we ship your package within this timeframe. Parcel delivery by courier is typically one business day. However, we ask for your understanding during peak periods, such as sales, holidays, and peak seasons.
Shipping costs range from 0 PLN to 30 PLN.

Payment

Payment upon personal collection

Payment is made at the store, after receiving notification that the order is ready for collection. Payment is accepted by cash or card.

Transfer to account

Please note that processing times vary. We often receive confirmation of payment receipt a business day after the transfer date.

Electronic payment

Paypal and Przelewy24 transfer

Cash on delivery

This involves an additional fee: for orders up to PLN 350 – PLN 30, for orders above this amount – PLN 5.

Free shipping

We ship orders over PLN 350 for free.
We try to process orders as quickly as possible; adding "urgent" or additional emails and phone calls may actually negatively impact the time due to the fact that we have to contact you instead of packing the parcels for you 😉

For more details, please see our terms and and the FAQ.