FAQ

What if I bought/bought the wrong size of clothing in the inoni.cc online store?

Nothing terrible! Remember that you have 14 days to replace the product (with tags, unused) to a different size. How to do it? First of all, prepare a receipt. In the package, together with the receipt, put a outfit and a card with information about what order the case concerns, to what size to exchange it, to whom to send and what contact number to give the courier. Give the package to our address inoni ul. Sikorskiego 13 62-020 Swarzędz

What does the issue of shipping look like?

When does my order start to be carried out?

We start working on the final order after the approval of the project and order. From this moment, changes in quantities, a graphic design, are practically impossible, or are associated with additional costs.

Why can't I add a client logotype after starting the order?

Sublimation printing is associated with the preparation of papers for the transfer. In the next stage, the graphics are transferred to materials. Unfortunately, these are expensive operations, and if there is no way out and you need to print materials again, we can do it, but the costs are borne by the customer.

Is it possible to try on costumes before ordering?

Of course, there is such a possibility, costumes sent for fitting cannot be used. We collect 100% deposit of the value of the costumes which we return after sending out the costumes.

I know you have great inserts, is it possible to send your shorts and sew your insole?

Yes, we perform such a service. The cost of sewing the insert is PLN 40 + the cost of the selected insert. We provide the service only after the season

Do you do one piece of clothing?

Yes, we start production with one piece. Familiarize yourself with our price lists.

Can I create a project myself? Where can I find templates?

You know designing in curves - you can safely prepare your own graphics and send us.
You can find patterns in the "Clothing for teams" tab. By clicking on the selected product, in addition to the detailed description, you will find a PDF file for download.

Note: We assume that you have the right to use the graphics you send to us. We are not responsible for the unlawful use of these materials

What is the cost of preparing a graphic design

It depends on the degree of complexity of the design and working time of our graphics, as a rule it is PLN 400.

Can you avoid project costs and have clothes in your dream color with your own logo?

Of course! We have a number of ready -made templates that we can adapt to your expectations. Just give us the name or send the screen of the selected pattern, provide your logotype in vectors and give us the color (CMYK color palette) that clothing should have!

More serious modifications are an additional cost - 1 working -like graphics - PLN 100

How much does it cost to transfer my graphics to products that I have not ordered yet and the project is already with you?

Nothing, if the project remains unchanged, we will prepare it for you without additional fees!

How much do I have to wait for the finished product?

The production time depends on several factors, one of them is above all the time in which the order will be placed. At the peak of the season, this period is between 6 and 10 weeks from the date of acceptance of the order and graphics, while in the season - up to 4 weeks.

Is it possible to accelerate the date of order processing?

Yes, for an extra charge - 30 % of the order value. The production is accelerated twice - the order will be sent after 2 weeks out of season, while during the season you can enjoy ready clothing after 3 weeks!

Can I order shorts in a different size and a T -shirt in another?

Yes! If you wear shorts, e.g. a T -shirt, there is no problem that we prepare such a set for you!

Can I return the product with individual graphics?

Unfortunately not, so remember to get acquainted with our size tables, product and offer.

What are the repair options for damaged clothing?

The degree of damage to the clothing must be evaluated by us, so please send the products to our address and dried products. The package should include information with a return address, store order number and a description of the damage.
There are two options to recover a full -fledged product. After receiving clothing, we contact the client to provide information on the estimated value of the repair. You can then choose whether we are to make a repair (delivery time is about 4 weeks), whether the customer will decide to buy a new product with a -30% discount (applies to products from the online store).
We always treat the client individually and each case is considered separately, with the utmost care.

Will the ordered product be in exactly such colors as on the monitor screen?

The colors can slightly differ in the monitor screen. This is due to the individual monitor settings.

How to wash sportswear?

Clothing should be washed in water up to 30 degrees, manually, using washing powder.